Question 1

What is VividHR?

Accepted Answer

VividHR is an AI-powered HR platform built specifically for South Africa. It combines three products: Video Pre-screen for one-way video interviews collected via WhatsApp, CV Match for AI-driven CV ranking and candidate shortlisting, and HR Assistant for instant South African labour law and HR guidance.

Question 2

Is VividHR available in South Africa?

Accepted Answer

Yes. VividHR is built specifically for South African companies and recruitment agencies. It is POPIA compliant, supports South African Rand (ZAR) billing, and HR Assistant provides guidance on South African labour law including the BCEA, Employment Equity Act, and CCMA procedures.

Question 3

How does the video interview feature work?

Accepted Answer

Video Pre-screen sends candidates a WhatsApp link to record one-way video responses to your preset interview questions. Candidates record in their own time from any device. The AI then scores each response using the VIVID-FIT™ framework across 7 behavioural domains, and generates a full hiring report with recommendations.

Question 4

Is VividHR POPIA compliant?

Accepted Answer

Yes. VividHR is fully POPIA (Protection of Personal Information Act) compliant. Candidate data is securely stored, access is role-controlled, and all data handling follows South African data protection requirements.

Question 5

How much does VividHR cost?

Accepted Answer

VividHR uses a credit-based system. New accounts receive 50 free trial credits — no credit card required. Credits are used across all three products: Video Pre-screen, CV Match, and HR Assistant. Top-up credit packs are available in the billing section.

Question 6

Can recruitment agencies use VividHR?

Accepted Answer

Yes. VividHR has a dedicated Agency account type that lets you manage multiple client companies from a single account. Each client company's jobs, candidates, and reports are kept separate, while billing and credits are managed centrally.

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